What is the General Data Protection Regulations 2018 (GDPR) and how does it affect me?

The GDPR replaces the 1998 Data Protection Act to ensure your personal and sensitive, confidential data is kept private and held securely, being processed in the way that you have agreed to. It is there to protect your rights as a consumer of a service that might involve your identifiable data, eg your name and address or whether you have a specific condition. It also covers any session records, text messages or emails we exchange. For more information you can read the policy documents accessible via your welcome information pack.

How long will you hold my information for?

I am regulated by the CNHC, an organisation which stipulates I must hold your data for 8 years after your final session. Unless you are a child, in which case I must hold your data until your 25th birthday, unless you are 17 when treatment ends and then I must keep it until your 26th birthday. Therefore, all records will be deleted in the January after the above retention scales. This is in line with NHS regulations for holding data.

What if I don’t want my records to be held for that long?

Under the GDPR you can make a request in writing to me, for all your records to be deleted. In this case, all your paper records would be shredded with a cross shredding machine and any electronic data such as emails or text messages would be permanently deleted from the devices they are stored on. I would have to save the request for deletion you made but would not save any other data.

Why would you need to record this information?

I collect information about; why are you using the service, a small amount of medical information and a small amount of information about your important others, alongside brief session notes. This information enables me to provide a high quality service to you, ensuring I am equipped with the knowledge of our previous discussions prior to each session. Your contact details/address and Doctors details will only be used with your explicit consent. See consent form below.

What lengths are made to ensure my information is held securely?

Hard copy documents – are all stored in a locked cabinet in a locked room.

Text messages – My work phone is secured with a pin code.

Emails – My email account require a user name and password.

Email attachments – Any attachments sent by email to you containing your personal information would be password protected and the password would be sent to you by text message.

Electronic Documents – Any electric documents, eg A letter to your GP, or an invoice, are password protected and stored in a password protected computer if they contain personal or sensitive information.

Is what we discuss kept confidential?

Everything we talk about during our sessions are strictly confidential between you and me. To ensure I am doing my job effectively, and that I have the right support, I may discuss elements of our sessions with my Supervisor. During these discussions I do not disclose any details that may identify you to my Supervisor, and my Supervisor also adheres to the GDPR.

What if I see you outside the session?

If we see each other outside of a session, I will smile but will not engage with any further conversation to ensure your confidentiality. You are welcome to share with other people about the therapy you are receiving, but I am obliged by GDPR Law to ensure your confidentiality is protected. I would request that in order to ensure the success of your treatment, that you refrain from discussing your treatment with me outside of your sessions.

What about other health and social care professionals?

As I adhere to the GDPR any contact, relating to you, with other Health care Professionals would only be made with your signed consent. Eg If I were to write to your GP to notify them of your treatment with me, and then notify them of the treatment ending, I would only do this if you were to sign a specific consent for this at the end of this document.

Exceptions

In order to safeguard you and the people around you, if you were to disclose that you were going to carry out harm to yourself or someone else, then under my ‘Duty of Care’, I am obliged by law to inform the relevant authorities. This is to support you to live well, and I would always aim to discuss this with you prior to contacting any one. If I was issued with a police warrant or court order for your information, by law I would also have to provide them with your information. Further information on GDPR on request